Shipping
Mirèv (referred to in this Privacy Policy as “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how and why we collect, use, store, and share your personal data when you visit our website, purchase from us, join our waitlist, contact us, submit a form, or otherwise interact with Mirèv. It also explains your rights in relation to your personal data.
This Privacy Policy applies to personal data we collect through our website, our email communications, our customer service channels, our social media interactions, our forms, and any other direct communication with you.
We may update this Privacy Policy from time to time by revising this page. Where appropriate, we may also notify you of material changes by email or through our website.
Marketing communications
If you join our waitlist, subscribe to our newsletter, submit a form, or otherwise choose to hear from us, we may send you updates about Mirèv, including launches, product releases, early access opportunities, and editorial news. Where required by law, we will ask for your consent before sending marketing. Where permitted, we may also rely on our legitimate interests to send relevant communications. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
Who we may share your data with
We may share your personal data with trusted third parties who help us operate our business and deliver our services. These may include website hosting providers, ecommerce and CMS platforms, payment processors, shipping and logistics partners, returns or repair support providers, analytics providers, email and SMS marketing platforms, customer support tools, survey tools, professional advisers, and legal or regulatory authorities where required. We will only share your data where it is necessary and subject to appropriate contractual or legal safeguards.
Information received from third parties
We may receive personal data about you from third parties such as payment providers, ecommerce integrations, analytics partners, social platforms, fraud prevention providers, or public application links you choose to share with us. Where we combine such information with data you provide directly, we will do so only where we have a lawful basis.
How long we keep your data
We will keep your personal data only for as long as necessary for the purposes for which it was collected, including to fulfil orders, provide customer service, maintain our records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. Different categories of data may be retained for different periods depending on business and legal requirements.
International data transfers
Some of the third-party providers we use may process or store personal data outside your country or outside the jurisdiction in which it was collected. Where this happens, we will take appropriate steps to ensure that your personal data is protected in accordance with applicable law, including through recognised contractual safeguards or other lawful transfer mechanisms.
Security
We take reasonable technical, organisational, and administrative measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Links and cookies
Our website may include links to third-party websites, social platforms, payment providers, or partner pages. These third-party sites operate under their own privacy policies, and we are not responsible for their content or data practices.
We may use cookies and similar technologies to operate our website, understand how visitors use it, remember preferences, and support marketing and analytics. You can manage cookie preferences through your browser settings or, where implemented, through our cookie banner. A separate Cookie Policy should be published if Mirev uses non-essential cookies.
User rights
Depending on the laws that apply to you, you may have the right to request access to the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your data, object to certain processing, request restriction of processing, request portability of certain data, and withdraw consent where processing is based on consent. We may need to verify your identity before responding to your request.
Complaints and contact
If you have concerns about how we handle your personal data, we encourage you to contact us first so that we can try to resolve the issue. You may also have the right to complain to the relevant data protection authority in your jurisdiction.
If you have questions about this Privacy Policy, want to exercise your rights, or would like to contact us about your data, please email: [privacy@mirev.com] and/or [hello@mirev.com]. You may also include a business mailing address once finalised.